Terms of service

RealFitt Activewear Terms of Service

Head Office: Our office is located in South Australia, and our dedicated customer service team is available from 8 am - 4 pm, Monday to Friday (ACST). We are closed on weekends and public holidays.

Contact Email: For online purchase enquiries, reach us at support@realfittactivewear.com.au

Mail Address: Our mailing address is 1150 Old Port Rd, Royal Park SA 5014, Australia.

Ordering & Shipping Information

• Dispatch: All orders are dispatched from our Australian warehouse.
• Domestic Shipping: We provide shipping across Australia with a standard fee. Orders over a certain amount may qualify for free shipping. Express shipping is available for faster delivery.
• Payment Methods: We accept various payment methods including PayPal and major credit cards.
• Order Processing: Orders are processed promptly, and you will receive an email confirmation with tracking details once dispatched.

Returns and Refunds

• Returns Policy: Returns are accepted within 30 days of purchase, provided items are in original condition. The customer bears postage and handling costs.
• Faulty Items: If you receive a faulty item, please contact us with details for a possible refund or replacement.

Privacy and Security

• We prioritize the privacy and security of our customers' information. Personal information is collected for transaction processing and promotional purposes, and it's kept secure and confidential.